Refund policy
🔄 Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you can return your item(s) under the following conditions:
1. 📅 Return Period
You have 7 days from the date of delivery to request a return.
2. 📦 Return Conditions
To be eligible for a return:
- The item must be unused, in its original packaging, and in resellable condition.
- Any item returned damaged or incomplete may be refused or refunded partially.
3. 🚚 Return Shipping
- Return shipping costs are the responsibility of the customer.
- If the return is due to a mistake on our part or a defective item, we will cover the shipping cost.
4. 💸 Refund Process
- Once we receive and inspect your returned item, we will notify you by email.
- If approved, your refund will be processed within **5 to 10 business days** via your original payment method.
5. ❌ Non-Returnable Items
The following items are not eligible for return:
- Items marked as final sale
6. 📬 Return Requests
To request a return, please contact us at:
collectorspeak01@gmail.com
Include your order number and the reason for your return.